Cancellation
You can submit a request to cancel your order on the same day the order was placed (unless your product is on backorder). Please note cancellation requests not approved after business hours (8 AM – 5 PM in india) Contact Customer Service at +91-99243 73098 to submit a request to cancel your order. or mail us : shoaib.h81@gmail.com after 3 to 5 days refund amount can be proccess at your account
Returns
In some cases items just don’t work out thats why you have 14 days of receiving your item(s) to send your unused and same condition products back. It must also be in original packaging. Once we have received your item(s) we will inspect them for signs of use. We do not refund shipping fees.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@fabulousstone.co.in
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at shoaib.h81@gmail.com and send your item to:
GIRIRAJ FARM, KHATA NO. 253, SURVEY NO. 192/2 ”
FABULOUS STONE”, Bhakrol Road, Sarkhej, Ahmedabad, Gujarat, 382210
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.